Sticks and Stones - Defaming Others
Online
Sticks
and stones will break their bones, but words will never hurt them-right? Wrong!
While the First Amendment gives everyone the right of free speech, it does not
give us the right to say false and horrible things about others. In the United
States, someone whose reputation is damaged by a false statement made by
another can sue that person for defamation. (Libel is when the defamatory
statement is written, and slander is when it is spoken.) Under rare
circumstances, such statements and the way they are delivered may rise to the
level of cyberstalking or harassment, considered a crime in more than 48 of the
States.
Unfortunately,
since the advent of the World Wide Web, many are taking their grievances to the
public, online. They are building defamatory websites and posting defamatory
comments online. While initially the victims of the defamation may ignore the
postings and websites, they are starting to take action more and more
frequently. And kids and teenagers are getting into the act as well. When
harassment occurs and young people are on both sides of the events, with a
young person harassing another young person, it is typically called
cyberbullying. (When an adult is on one side or another, it is typically called
either cyberstalking or harassment.)
Our
kids need to know that the online services and ISPs will provide their identity
pursuant to the legal process. And they can be found and held responsible for
what they say and do online. It’s very important that we teach our children to
understand accountability, both online and offline. Schools can be very helpful
here. Unfortunately, sometimes when cyberbullying occurs the schools get
involved in trying to discipline the students for off-hours and off-premises
activities, often to their detriment.
Off-School Web sites
Just
as kids have circulated derogatory jokes and drawings of teachers over the
generations, these digital kids circulate their jokes, insults, and drawings
using the power of the Web, where they can be viewed by everyone. They then
share the URL (Web address) of the site, so fellow classmates can appreciate
their work. Often the URL ends up in the hands of a teacher. Teachers and
administrators who are the target of the site report it, and threaten to file a
lawsuit or to report it to the police. The school then feels compelled to do
something. Typically the child is suspended or expelled, or college
recommendations are withdrawn.
But
several times the ACLU has taken these schools to court for disciplining a
child for actions taken off-premises, and in most cases the school has lost the
lawsuit. It can be a very costly mistake—a school system may have to pay $175,000
or more in damages when it exceeds its authority in this area. So what’s a
school to do? I Suggest the follow this
example:
A
teenager in a high school, after getting angry with certain teachers and
administrators, lashed out by posting some pretty vulgar and insulting things
about them on a personal website. He wrote the site from home and posted it
online. It wasn’t posted on the school’s server, but was available to everyone
with Internet access once they had the URL. URLs of classmates’ sites get
passed around quickly, and many of the kids in the school accessed the site
from the school’s computers.
When
the word got back to the teachers and administrators, they were very furious.
They sought help from the police, who threatened to charge the teenager with
harassment (but they wouldn’t have been able to make that charge stick).
Everyone
involved seemed to lose their head, but the school’s superintendent managed to
keep his. He recognized that this wasn’t a school matter, and that the parents
needed to be involved. He called in the parents, who were appalled and took
this situation as seriously as they should have. Together they worked out a
suitable apology and a way to handle the case without blowing it out of
proportion. The press had a field day. This superintendent stood firm against
the anger of the teachers and the pressures of the community. AND He was right.
Months
later he told people that he had met the young teenager at a school event, and
the student apologized once again. He also thanked the superintendent for
handling the situation with grace. The boy had acted out in anger, and hadn’t
thought about the consequences of his anger. Eventually, even the teachers came
around. I am sorry that my own children were already out of high school - they
would have benefited from attending a school system run by such a patient and
wise administrator. We could use many, many more like him.
An
even greater risk occurs when a student is targeting another student with
cyberbullying tactics. They may post derogatory things about them online, pose
as them in communications with others or postings online, change their
passwords, hack into their accounts, take digital images of them and post those
(sometimes in altered pornographic poses) using mobile phone cameras, digital
cameras and video. The methods used by kids to harass each other are limited
only by their limitless imaginations, bandwidth and tech skills.
The
courts in the United States have reviewed several of the cases where the school
has taken disciplinary action to protect its staff or the school itself from
harassment and another student from cyberbullying, even if it occurs from
outside of school. Most cases rule against the school, but some new ones are
ruling in the school’s favor on the basis that these matters affect the safety
in the school itself.
What Can a School Do About This?
While
taking disciplinary action against a student that does something outside of
school hours and off school grounds may exceed a school’s normal authority and
land the school in legal hot water, doing so with the consent of the parties is
not. Most schools have an acceptable use policy. And the smart ones have it
signed by the parents and the students. It typically deals with what is and is
not permitted use of the schools technology and computer systems. And, it is a
legal contract binding the parents and the school (and the students themselves
can be bound thereby once they are of legal contracting age).
By
adding a provision that covers dangerous or abusive actions by a student that
directly affects another student, the school itself or its staff, the school
now has authority to take appropriate action to deal with the dangerous or
abusive conduct. It is the impact on the school, its safety and the safety and
well-being of its staff and students that will trigger the school’s authority,
not whether the actions took place from a school computer within school hours.
Laying out the problems and the impact of these problems on others at the school
and the need to protect students, staff and the educational environment of the
school is the place to start. Then, add an express consent to the school’s
taking action in the event it deems the matter to have an adverse impact on
safety and the welfare of students, staff and the educational environment. It’s
that simple. But, as in all things legal, the devil is in the details.
School
board attorneys, or special cyberspace attorney’s expert in children’s issues
should be retained to draft and implement policies to enforce acceptable use
polices and risks management programs. This is not an area for a para- legal. It’s also not the time to cut and paste
another school’s acceptable use policy and use it as your own.
The
school should conduct an audit of its technology uses and needs. It needs to
know how the technology is being used currently, as well as the recommendation
of the experts within the school. These experts should include, at minimum, the
school safety officer, the school board attorney, the principal, disciplinary
officer, technology lab instructors, IT department and the librarian or library
media specialist. It is best to also include a student representative and a
parent representative, guidance counselor and mental health professional.
Then
do some strategic planning. What’s on the horizon as far as new software
applications and hardware installations? What is the five-year plan? Does the
school even have a five-year plan? If not, what’s the two-year plan? Are their
possible partners you can rely on? What about your computer suppliers? Your
ISP? These companies have an amazing number of resources available to them to
help schools. See what they have and don’t be afraid to ask for their help.
Once
you have a snapshot of what you are doing and what you plan to do, think about
what you should be doing, or need to be doing.. Look to other schools for
guidance and inspiration, as well as professional educational associations.
Then, put your pen to paper (or you fingers to the keyboard) and explain what
you are now doing, what you will be doing and the rules. Once that is done, lay
out the range of disciplinary actions that might be taken and the parameters.
Use simple language that the students and non-techies can understand. When
that’s all done, run it by the lawyers to make sure you haven’t done anything
wrong and haven’t left anything out. Then cross your fingers, hold your breath
and wait.
I
am interested in hearing from those you of who have been through this process,
and would love to highlight your work and share your successes (publicly) and
your disasters (anonymously). Drop me a line. We’re all in this together.
-Birdy
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